About us
1. WHO IS 5TO9VIBE?
5TO9VIBE is a brand operated by 5TO9VIBE LLC, a young, innovative, and fast-growing company specializing in made-to-order and personalized products.
Founded in 2022, 5TO9VIBE was built on a simple but powerful philosophy: no mass production. Instead, we focus on crafting products tailored to each customer’s individual preferences. With hundreds of customization options across modern styles, sizes, and colors, we transform personal ideas into meaningful, one-of-a-kind products.
In just three years of operation, we have proudly delivered over 500,000 products to more than 370,000 customers worldwide. Our commitment to personalization and quality is reflected in our performance:
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92% customer satisfaction rate
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Nearly 40% returning customers
Recognizing that time is valuable, we continually invest in a secure, user-focused, and seamless online shopping experience. To support fast and reliable fulfillment, we operate warehouses in the United States, United Kingdom, Australia, and China, working with trusted logistics partners such as DHL, USPS, UPS, YunExpress, and UBI.
5TO9VIBE currently ships to more than 180 countries, with especially efficient delivery to the United States, Canada, Australia, New Zealand, Europe, and select Asian markets. As all products are made to order, production typically takes 3–4 business days, followed by 5–10 business days for delivery. We appreciate your patience—because exceptional craftsmanship is always worth the wait.
We proudly partner with PayPal, Stripe, Google, and Facebook, and our payment system is secured by PayPal, Stripe, Visa, and Mastercard, ensuring your personal and financial information is always protected.
Company Address:
1 Sophia Road, #05-12 Peace Centre, Singapore 228149
Our mission is simple:
To make 5TO9VIBE your most trusted online shopping destination—where even your boldest ideas can become reality.
2. HAPPINESS GUARANTEED
At 5TO9VIBE, we believe a company should be more than just a place of work—it should be a place of constant learning, growth, and improvement.
We continuously refine our processes to enhance product quality and reduce turnaround times. From sharp print detail and precise craftsmanship to dependable delivery schedules, our goal is to ensure you receive exactly what you ordered, exactly when you expect it.
Behind every product lies countless hours of dedication, innovation, and refinement. We have invested significant effort in building a system our customers can trust—one that consistently delivers high-quality products with reliable fulfillment.
We are grateful for our customers, proud of our talented team, and excited about the future we are building together.
3. WHAT MAKES OUR PRODUCTS SPECIAL?
5TO9VIBE has earned a global reputation for quality, affordability, and customer care. We believe that looking great and feeling confident should be accessible to everyone—not a luxury.
Our collections feature creative designs inspired by:
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Film and cinema
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Music and pop culture
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Iconic figures and cosplay themes
Some of our most popular collections draw inspiration from legendary names and franchises such as Neil Armstrong, Elvis Presley, Star Wars, and more—allowing customers to express their passions boldly and authentically.
4. HOW OUR PRODUCTS ARE MADE
To help you better understand the value behind every 5TO9VIBE product, here is an overview of our production process:
Materials
Our products are crafted from premium polyester that offers a soft, cotton-like feel. Hoodies include lightweight, breathable insulation that protects against cold and wind while retaining warmth. These materials are carefully selected to support advanced printing techniques.
Printing Technology
We utilize modern digital 3D printing with eco-friendly inks, delivering vibrant colors, sharp details, and long-lasting designs. When washed in cold water and air-dried, prints maintain their quality without fading.
Sewing & Craftsmanship
Each item is produced by skilled professionals, ensuring precise stitching, accurate sizing, and a clean finish that aligns with our official size charts.
Quality Control
Before shipment, every product undergoes a thorough quality inspection to ensure it meets our standards—so customers are satisfied from the moment they receive their order.
5. SHIPPING & DELIVERY
With a global outlook and an international warehouse network, 5TO9VIBE delivers products worldwide, including to the United States, United Kingdom, France, Germany, Canada, Japan, Mexico, and many other countries.
We offer multiple shipping options—standard and express—via road, air, and sea, allowing customers to choose the most suitable balance between speed and cost.
Currently, we ship to over 200 countries and territories, and every order is fully tracked until delivery is confirmed. In the rare event a package is lost in transit, we offer a full refund, providing peace of mind with every purchase.
6. PARTNERS
We currently cooperate with:
FS SERVICE TRADING COMPANY LTD
Website: https://freakingstyles.com
FS SERVICE TRADING COMPANY LTD is authorized to distribute apparel products and accessories and has full rights to use and distribute the products and images displayed on https://5to9vibe.com.
7. CONTACT INFORMATION
Customer Support Email:
📧 cs@5to9vibe.com