Privacy Policy

1. OVERVIEW

This Privacy Policy describes how 5TO9VIBE LLC (“5TO9VIBE,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the “Site”).

By accessing or using this Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, you should not use the Site.

This Policy applies only to information collected through the Site and not to information collected through other channels or third parties.


2. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

When you make a purchase or attempt to make a purchase, we collect personal information including, but not limited to:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (such as credit/debit card details or other payment methods)

You represent and warrant that all information provided is accurate and that you are authorized to use the payment method submitted.

Automatically Collected Information

When you browse our Site, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs and browsing behavior

This information helps us understand how customers interact with our Site and improve our services.

Email Marketing (If Applicable)

With your consent, we may send you emails regarding new products, promotions, or updates. You may opt out at any time.


3. HOW DO WE USE YOUR INFORMATION?

We use your personal information to:

  • Process and fulfill orders
  • Verify payments and prevent fraud
  • Communicate with you regarding your order or inquiries
  • Improve and personalize your shopping experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.


4. CONSENT

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or request a return, you consent to our collection and use of that information for those specific purposes.

If we request your information for a secondary purpose (such as marketing), we will ask for your explicit consent or provide you with the option to decline.


5. WITHDRAWING CONSENT

If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at:

📧 cs@5to9vibe.com


6. DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law, court order, or governmental request, or if you violate our Terms of Service.


7. THIRD-PARTY SERVICE PROVIDERS

We use third-party service providers (such as payment processors, shipping partners, and analytics tools) to help operate our business. These providers collect, use, and disclose your information only to the extent necessary to perform their services.

Certain providers may be located in jurisdictions different from yours. By using our Site, you consent to the transfer of information to such jurisdictions, including the United States, where different data protection laws may apply.

Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. We encourage you to review third-party privacy policies before engaging in transactions.


8. DATA SECURITY

We take reasonable and appropriate measures to protect your personal information.

  • Payment information is encrypted using SSL (Secure Socket Layer) technology
  • Stored payment data is protected using AES-256 encryption
  • We comply with PCI-DSS standards and industry best practices

While no system is completely secure, we take data protection seriously and continuously improve our safeguards.


9. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Improve user experience
  • Analyze traffic and usage patterns

You may disable cookies through your browser settings; however, doing so may limit certain features of the Site.

Third-party advertising or analytics partners may also place cookies on your device, subject to their own privacy policies.

This Site is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.


10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on the Site.

Your continued use of the Site after any changes constitutes acceptance of the revised Policy. If you do not agree, you must discontinue use of the Site.


11. YOUR RIGHTS & CONTACT INFORMATION

You may request to access, correct, amend, or delete your personal information, or file a privacy-related complaint, by contacting us at:

📧 cs@5to9vibe.com


12. PROPRIETARY RIGHTS & CONTENT PROTECTION

All Site content, software, designs, images, logos, trademarks, and materials (“Service Content”) are the exclusive property of 5TO9VIBE LLC or its licensors and are protected by U.S. and international intellectual property laws.

You may not copy, scrape, reproduce, distribute, modify, reverse engineer, or create derivative works from the Site or its content without our prior written consent.

The 5TO9VIBE name, logo, and branding are trademarks of 5TO9VIBE LLC. Unauthorized use is strictly prohibited.